Privacy Policy
This Privacy Policy describes how MosaKila (operated by Safa Garments) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By accessing or purchasing from our website, you agree to the terms of this Privacy Policy.
📌 Information We Collect
We collect the following types of customer information to process and deliver your order:
1. Personal Details
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Full Name
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Mobile Number
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Email Address
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Billing & Shipping Address
2. Order Details
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Items purchased
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Payment method
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Transaction & invoice details
3. Device / Browsing Information
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IP address
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Browser type
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Pages visited
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Time spent on website
🎯 How We Use Your Information
We use your information for the following purposes:
| Purpose | Usage |
|---|---|
| Order Processing | To confirm, pack and deliver orders |
| Communication | To send order updates, offers and service messages |
| Customer Support | To assist with returns, exchanges, and inquiries |
| Improvement | To enhance website experience and product quality |
| Security | To prevent fraud and unauthorized transactions |
We do not sell, rent, or share your personal details with any third-party marketing companies.
🔐 Data Protection
We take your privacy seriously.
Your data is protected through:
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Secure SSL encryption
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Restricted internal access
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Secure payment gateway partners
No payment details (such as debit/credit card numbers, UPI PIN, net banking passwords) are stored on our servers.
💳 Third-Party Service Providers
We may share necessary details with trusted service partners only to complete your order:
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Courier & logistics companies
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Payment gateways & banks
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SMS/Email/WhatsApp notification services
These providers have access only to the information required to perform their services.
✉️ Marketing & Promotional Messages
With your permission, we may send:
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Offers
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New arrivals
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Discount alerts
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Order-related updates
You can unsubscribe anytime by contacting our support team.
👶 Children's Privacy
Our products are designed for children, but our website is intended for parents/guardians above 18 years of age.
We do not knowingly collect information from minors.
❌ Fraud & Misuse Protection
To protect genuine customers:
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High-risk / suspicious orders may be verified before dispatch
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Orders placed with incorrect contact details or repeated cancellations may be restricted
📝 Accuracy of Information
Customers agree to provide accurate information during checkout.
MosaKila is not responsible for failed deliveries due to incorrect addresses or inactive phone numbers.
🔄 Policy Updates
We may update our Privacy Policy periodically.
Changes will be updated on this page with the latest revision date.
💬 Contact For Privacy Concerns
If you have questions about how we collect or use your information, feel free to contact us:
📧 support@mosakila.com
📱 +91 8274040777
🧾 Business Ownership & Compliance
MosaKila™ is a clothing brand operated under:
Safa Garments
Z-158/3, Dr Abdul Khabir Rd, Rajabagan, Kolkata, West Bengal — 700044
India
Thank you for trusting MosaKila 💖
We are committed to protecting your data and ensuring a safe and happy shopping experience for you and your little princess ✨
